Conditions of Use

Terms and Conditions

Please make sure you have read the privacy and shipping and return policies. The following terms and conditions apply to all transactions that take place on this website. The use of this site indicates your acceptance of these terms and conditions. The placement of an order indicates your acceptance of these terms and conditions. Please read them carefully and print a copy for future reference.

General

These terms and conditions do not affect your statutory rights. To order goods through this website you must be at least 18 years of age and accept delivery within the UK. We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions.

Accuracy of Product Information

All product specifications, images and other information published on our website have either been made accessible by suppliers, manufacturers, publications, publicists, or been gathered from public-domain sources. Our intention is that all information on the website should be as accurate and up to date as possible. However, We cannot guarantee the reliability or the accuracy of the information contained within its pages. All the actions taken by the user of the website are the responsibility of the individual.

Payment and Price

The total price payable for the goods will be stipulated at the time when you place your order whether or not the order has been confirmed. We are entitled to make adjustments to the price to take account of any increase in our suppliers prices, or the imposition of any taxes or duties, or if due to an error or omission the price published for the goods is wrong whether or not the order has been confirmed. We will inform you of the correct price and give you the opportunity to cancel the order. As previously stated should the price change or be incorrect the contract is void and must be restarted by you the consumer. All prices shown on the website are inclusive of all taxes.

Typographical Errors

In the event a product is listed at an incorrect price due to typographical error or error in pricing information from our suppliers, taxes or duty changes, we shall have the right to refuse or cancel any orders listed at the incorrect price whether or not the order has been confirmed. If your credit card has already been charged and we subsequently cancel your order, we will immediately issue a credit to your credit card account in the value of the incorrect price (including delivery charges).

Payment Methods

We accept all major credit and debit cards including American Express Visa / Visa Electron, Mastercard and Switch / Maestro. When ordering you must provide us with your exact billing address and telephone number - the address and phone number your credit card bank has on file for you. Incorrect information will cause a delay in processing your order. Your order will only be processed once authorisation of your credit card has been properly received. You may also pay by cheque, bank transfer or postal order although we cannot dispatch the goods until payment has been cleared which can take at least 10 days.

Availability of Goods

All products and services are subject to availability and may be withdrawn at any time. If we do not supply the goods for any reason we will not charge you for these and we will refund any money already paid for them. However, we will not be responsible for compensating you for any other losses you may suffer if we do not supply the goods. The price you pay is the price displayed on this website at the time we receive your order apart from the following exceptions:
While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
You are required to place your order for the Price Match product (together with any other products you wish to purchase at the same time) on our web-site in the usual manner, and include your payment details. A note should be placed on our order system quoting Price Match, the product you wish us to Price Match, the URL, website address etc of where you have found the same product offered at the lower price, and the price you want us to match

At this point, no money is taken, and no contract has been entered into by either you the customer, nor us the vendor. If we agree the Price Match, we will process the order and you will pay the Price Match lower price for the product involved

In the unlikely event we are unable to agree to the Price Match, you will be informed by email, and the order will be put on hold until we receive further instructions from you. No money is taken at this stage, and no contract has been entered into

1. The online shopping web-site where you found the product offered at a cheaper price must have the item in stock; the product must be new and not damaged; and be identical to our product. Competitor's offered price must be accurate, include any taxes, and applicable carriage charges (if any), and they must be prepared to sell the item to you at their quoted price

2. Goods must not be part of bankrupt stock, nor offered through any sort of auction. They must not be end of line clearance items, shop-soiled items or similar

3. We WILL NOT Price Match items from any website if that website is not able, or not prepared, to deliver the item to your shipping destination because it is out of their delivery area

4. We WILL NOT Price Match items from any web-site that is NOT based in the UK.
(Customers should be aware that their United Kingdom consumer rights by law may not apply to transactions carried out with non-UK based mail order companies, and that there may be future difficulties with returns and claims under manufacturer’s warranties on any goods purchased from such websites.)

5. We must be able to verify the lower price

6.  Price Match is an offer to treat only, and is not a binding contract until we have accepted your order and taken payment. We reserve the right not to Price Match for any reason at our discretion

7. Our Price Match offer is available only prior to purchase. Once we have Price Matched that particular item and processed your order, we will not Price Match that item again under the same order

Product Guarantees

Guarantees and Warranties of each producs are mentioned in the product description, if any. You will have to contact the manufacturer directly if you have any problems with the products. This guarantee specifically excludes faults caused by accident, neglect, and misuse. In addition routine maintenance. You will have to ship the item back to us to. Should your product develop a fault within a first ten days of purchase you many return your goods for a full refund providing you return the unit in the same condition as supplied. This does not affect any statutory rights that you may have.

Cancellation of Orders

Returned Goods If you are not totally satisfied with your purchase for any reason, you have the right to cancel your order within 10 working days from date of delivery for full credit or refund less any applicable delivery charges. It is your responsibility to return any such items in a pristine saleable condition in their original box and packaging. You will be wholly responsible for the return of the goods and any associated costs of return. Goods received back incomplete, damaged or in any condition other than saleable, will be returned to you and the cost of return carriage charged to your account. Prior to returning any products, please contact us within 10 days from the date of delivery. If you do not return goods within 7 days after you have informed us that you wish to cancel your order, your right to cancel will be revoked. Please use the cancellation form on the website to cancel orders.

Other

You will own the goods once we have received your payment in full. We do not offer any credit facilities at the moment. We will issue you with an electronic invoice once we have dispatched the goods to you. Failure by us to enforce any of these terms and conditions will not affect our right to enforce the rest of these terms and conditions. These terms and conditions are subject to change at any time without prior notice to you.
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