Conditions of Use
Terms and Conditions
Please make sure you have read the privacy and shipping and return policies. The following terms and conditions apply to all transactions that take place on this website. The use of this site indicates your acceptance of these terms and conditions. The placement of an order indicates your acceptance of these terms and conditions. Please read them carefully and print a copy for future reference.
General
These terms and conditions do not affect your statutory rights. To order goods through this website you must be at least 18 years of age and accept delivery within the UK. We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions.Accuracy of Product Information
All product specifications, images and other information published on our website have either been made accessible by suppliers, manufacturers, publications, publicists, or been gathered from public-domain sources. Our intention is that all information on the website should be as accurate and up to date as possible. However, We cannot guarantee the reliability or the accuracy of the information contained within its pages. All the actions taken by the user of the website are the responsibility of the individual.Payment and Price
The total price payable for the goods will be stipulated at the time when you place your order whether or not the order has been confirmed. We are entitled to make adjustments to the price to take account of any increase in our suppliers prices, or the imposition of any taxes or duties, or if due to an error or omission the price published for the goods is wrong whether or not the order has been confirmed. We will inform you of the correct price and give you the opportunity to cancel the order. As previously stated should the price change or be incorrect the contract is void and must be restarted by you the consumer. All prices shown on the website are inclusive of all taxes.Typographical Errors
In the event a product is listed at an incorrect price due to typographical error or error in pricing information from our suppliers, taxes or duty changes, we shall have the right to refuse or cancel any orders listed at the incorrect price whether or not the order has been confirmed. If your credit card has already been charged and we subsequently cancel your order, we will immediately issue a credit to your credit card account in the value of the incorrect price (including delivery charges).Payment Methods
We accept all major credit and debit cards including American Express Visa / Visa Electron, Mastercard and Switch / Maestro. When ordering you must provide us with your exact billing address and telephone number - the address and phone number your credit card bank has on file for you. Incorrect information will cause a delay in processing your order. Your order will only be processed once authorisation of your credit card has been properly received. You may also pay by cheque, bank transfer or postal order although we cannot dispatch the goods until payment has been cleared which can take at least 10 days.Availability of Goods
All products and services are subject to availability and may be withdrawn at any time. If we do not supply the goods for any reason we will not charge you for these and we will refund any money already paid for them. However, we will not be responsible for compensating you for any other losses you may suffer if we do not supply the goods. The price you pay is the price displayed on this website at the time we receive your order apart from the following exceptions:While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
You are required to place your order
for
the Price Match product (together with any other products
you wish
to purchase at the same time) on our web-site in the usual
manner,
and include your payment details. A note should be placed on
our
order system quoting Price Match, the product you wish us to
Price
Match, the URL, website address etc of where you have found
the same product offered at the lower price, and the price
you want
us to match
At this point, no money is taken, and
no
contract has been entered into by either you the customer,
nor us
the vendor. If we agree the Price Match, we will process the
order
and you will pay the Price Match lower price for the product
involved
In the unlikely event we are unable to
agree to the Price Match, you will be informed by email, and
the
order will be put on hold until we receive further
instructions from
you. No money is taken at this stage, and no contract has
been
entered into
1. The online shopping web-site where
you
found the product offered at a cheaper price must have the
item in
stock; the product must be new and not damaged; and be
identical to
our product. Competitor's offered price must be accurate,
include
any taxes, and applicable carriage charges (if any), and
they must
be prepared to sell the item to you at their quoted price
2. Goods must not be part of bankrupt
stock, nor offered through any sort of auction. They must
not be end
of line clearance items, shop-soiled items or similar
3. We WILL NOT Price Match items from
any website
if that website is not able, or not prepared, to deliver the item
to your shipping destination because it is out of their delivery
area
4. We WILL NOT Price Match items from
any web-site that is NOT based in the UK.
(Customers should be aware that their United Kingdom consumer rights by law may not apply to transactions carried out with non-UK based mail order companies, and that there may be future difficulties with returns and claims under manufacturer’s warranties on any goods purchased from such websites.)
(Customers should be aware that their United Kingdom consumer rights by law may not apply to transactions carried out with non-UK based mail order companies, and that there may be future difficulties with returns and claims under manufacturer’s warranties on any goods purchased from such websites.)
5. We must be able to verify the lower
price
6. Price
Match is
an offer to treat only, and is not a binding contract until
we have
accepted your order and taken payment. We reserve the right
not to
Price Match for any reason at our discretion
7. Our Price Match offer is available
only
prior to purchase. Once we have Price Matched that
particular item
and processed your order, we will not Price Match that item
again
under the same order
Product Guarantees
Guarantees and Warranties of each producs are mentioned in the product description, if any. You will have to contact the manufacturer directly if you have any problems with the products. This guarantee specifically excludes faults caused by accident, neglect, and misuse. In addition routine maintenance. You will have to ship the item back to us to. Should your product develop a fault within a first ten days of purchase you many return your goods for a full refund providing you return the unit in the same condition as supplied. This does not affect any statutory rights that you may have.Cancellation of Orders
Returned Goods If you are not totally satisfied with your purchase for any reason, you have the right to cancel your order within 10 working days from date of delivery for full credit or refund less any applicable delivery charges. It is your responsibility to return any such items in a pristine saleable condition in their original box and packaging. You will be wholly responsible for the return of the goods and any associated costs of return. Goods received back incomplete, damaged or in any condition other than saleable, will be returned to you and the cost of return carriage charged to your account. Prior to returning any products, please contact us within 10 days from the date of delivery. If you do not return goods within 7 days after you have informed us that you wish to cancel your order, your right to cancel will be revoked. Please use the cancellation form on the website to cancel orders.Other
You will own the goods once we have received your payment in full. We do not offer any credit facilities at the moment. We will issue you with an electronic invoice once we have dispatched the goods to you. Failure by us to enforce any of these terms and conditions will not affect our right to enforce the rest of these terms and conditions. These terms and conditions are subject to change at any time without prior notice to you.
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